Peak Season (6th January – 29th February and 1st November – 19th December) Off-Peak Season (1st June – 30th September)<\/strong><\/p>\n\n\n\n Please be advised that The Emerald Room will be closed temporarily from 1st April to 30th September 2024 and will reopen on 1st October with a refreshed dining experience. During this period, our Taste of Siam restaurant will continue to welcome you with its exceptional wellness international cuisine, available for both open-air seaside and indoor dining. Additionally, The Orchid Lounge will host live piano music daily from 18:00 to 21:00, except on Saturdays during the special performances of the weekly Saturday Night BBQ.<\/em><\/p>\n\n\n\n Other Amendments to Bookings:<\/strong> Check-In\/Check-Out:<\/strong> Restrictions:<\/strong> As more e-reader devices offer increased communication features, to help protect our guest privacy and the serene ambience of Chiva-Som, we regret e-readers will not be allowed in public areas. Should you wish to read outdoors, please approach our staff, who can set you a sun lounger on the beach when the tide is low. You may use e-readers in the library or in your room. We encourage you to borrow books from our library whilst at the resort.<\/p>\n\n\n\n Please be warned that as of 1st November 2017, the Thai government has implemented a ban on smoking on public beaches. Doing so may result in a fine, imprisonment or both.<\/p>\n\n\n\n Dress code: <\/strong> Gala Dinner:<\/strong> Special Requests:<\/strong> Double Occupancy Peak Season (20th December – 5th January):<\/strong> Conditions:<\/strong> Treatment Cancellation:<\/strong> No-shows or appointments cancelled less than three hours in advance will incur loss of that treatment (for treatments that are included in the retreat programme) or a 50% cancellation fee (for extra treatments booked).<\/p>\n\n\n\n COVID-19 Safety<\/strong> Disclaimer:<\/strong> Chiva-Som takes the utmost precautions regarding health and safety in light of the COVID-19 situation, and some activities may be modified to comply with regulations or distancing guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":" Deposit and Cancellations Peak Season (6th January – 29th February and 1st November – 19th December)High Season (1st March – 31st May and 1st – 31st October)Double Occupancy Peak Season (20th December – 5th January) Off-Peak Season (1st June – 30th September) Please be advised that The Emerald Room will be closed temporarily from 1st […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"index.php","meta":{"_acf_changed":false,"footnotes":""},"destination":[],"class_list":["post-8701","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
High Season (1st March – 31st May and 1st – 31st October)
Double Occupancy Peak Season (20th December – 5th January)<\/strong><\/p>\n\n\n\n\n
Cancellations to bookings made less than 45 days prior to arrival will incur a charge of 50% of the total booking or 100% if advised less than 30 days in advance.<\/li>\n\n\n\n
Requests to reduce length of stay made less than 45 days prior to arrival will incur a charge of 50% of the cancelled room nights or 100% if advised less than 30 days in advance. <\/li>\n\n\n\n
Date changes to bookings made less than 45 days prior to arrival will incur a charge of 50% of the unused nights in the original booked period or 100% if advised less than 30 days in advance.<\/li>\n<\/ul>\n\n\n\n\n
Cancellations to bookings made less than 30 days prior to arrival will incur a charge of 50% of the total booking or 100% if advised less than 14 days in advance.<\/li>\n\n\n\n
Requests to reduce length of stay made less than 30 days prior to arrival will incur a charge of 50% of the cancelled room nights or 100% if advised less than 14 days in advance.<\/li>\n\n\n\n
Date changes to bookings made less than 30 days prior to arrival will incur a charge of 50% of the unused nights in the original booked period or 100% if advised less than 14 days in advance<\/li>\n<\/ul>\n\n\n\nTerms and Conditions<\/h2>\n\n\n\n
No-shows will incur a cancellation charge of 100% of the total booking and there will be no refunds or credits given for bookings that are cut short after arrival.<\/p>\n\n\n\n
Check-in is from 15.00. Check-out is by 12.00.<\/p>\n\n\n\n
It is important for us to maintain a restful and relaxing atmosphere for all our guests, and in this regard, we regret we cannot accept children less than 16 years of age. Mobile phones, cameras, personal computers, etc. may be used in guest rooms and in the library but not in public areas. Chiva-Som\u2019s healthy environment has been created to give everyone the best possible benefits, and this is why we limit alcoholic drinks to champagne and wine in the evening only and smoking is permitted in designated areas only.<\/p>\n\n\n\n
Sports attire and sports shoes are required to be worn in the gymnasium. A smart casual dress code applies for dining.<\/p>\n\n\n\n
A compulsory supplement per person will apply for the New Year\u2019s Eve gala dinner; this is subject to 17.7% service charge and VAT. Please contact us for more information.<\/p>\n\n\n\n
Should you have any special preferences such as non-allergenic pillows, special dietary considerations, etc., please inform the reservations team when making your booking.<\/p>\n\n\n\n
Over the Double Occupancy Peak Season, we can only accept rooms booked with double occupancy for a minimum of seven nights.<\/p>\n\n\n\n
Prices are subject to resort availability and are subject to change. All pricing is correct at the time of printing and offers may be withdrawn at anytime without notice. All bookings are subject to Chiva-Som\u2019s terms and conditions.<\/p>\n\n\n\n
For treatments included in your retreat, as well as for extra treatments, this requires facilities and staff to be reserved. We require a minimum of three hours\u2019 notice if you are unable to keep your appointment. Our staff will be happy to reschedule your treatment at your request.<\/p>\n\n\n\n
Chiva-Som takes the utmost precautions regarding health and safety in light of the COVID-19 situation, and some activities may be modified to comply with regulations or distancing guidelines.<\/p>\n\n\n\n
All information, terms and conditions specified herein are subject to change without notice.<\/p>\n\n\n\n